Insurance Information

Understanding our comprehensive insurance coverage and your protection as a driver.

Platform Coverage
What we cover for all rentals

Third-Party Liability

Coverage for bodily injury and property damage to others, up to $500,000

Vehicle Damage

Coverage for vehicle damage in case of collision, up to vehicle value

Uninsured Motorist Protection

Protection if hit by uninsured or underinsured drivers

Damage Assessment
How damages are evaluated

Documentation

Photos and videos provide evidence for damage claims

Professional Evaluation

Third-party mechanics assess damage costs

Fair Valuation

Deductibles apply only for actual driver negligence

Renter Responsibility
What you're responsible for
  • Standard Deductible

    $500 per incident for standard damage

  • Negligent Behavior

    Full liability for damage caused by reckless driving

  • Total Loss

    Damage exceeding vehicle value may result in higher charges

Claims Process
How to file an insurance claim
1

Report damage immediately through the app or call support

2

Document with clear photos and video from multiple angles

3

Complete claim form with incident details

4

Our team evaluates and settles within 10 business days

Coverage Details by Incident Type

Collision Damage

Full coverage for collision with other vehicles or objects. Deductible applies based on fault determination.

Your deductible: $500

Theft or Vandalism

Coverage for theft and vandalism provided you report within 24 hours and have taken reasonable precautions.

Your deductible: $500

Natural Disasters

Coverage for damage from floods, hail, fire, earthquakes, and other natural events.

Deductible: $250

Windshield Damage

Separate coverage for windshield cracks and damage with minor deductible.

Deductible: $100

Questions About Insurance?

Contact our insurance team for detailed information about coverage, claims, or policy details.

Email: insurance@carsharing.com

Phone: +1 (555) 123-4567

Hours: Monday - Friday, 8am - 6pm EST